506.455.1700

Accreditations

American Animal Hospital Association (AAHA)

We have been accredited by the American Animal Hospital Association after a rigorous review of our patient care, practice protocols, medical equipment, facility and client service. Only 7% of veterinary hospitals have been accredited by AAHA in Canada, and only 15% in the U.S. Choosing an AAHA-accredited veterinary hospital for your pet’s medical care ensures that the hospital you have selected has the facilities, equipment, staff and medical protocols that AAHA believes are important for the delivery of high-quality care.

American Association of Feline Practitioners (AAFP)

FAH has been designated a “Cat-Friendly Practice” by The American Association of Feline Practitioners (AAFP)

We incorporate cat-friendly features including feline-sensitive exam rooms (no dogs allowed!) ward facilities, and equipment appropriate for cats.

Our staff is trained to understand the needs of cats such as how to interpret a cat’s facial expression and body language and how to calm an anxious cat to ensure that exams and procedures do not escalate anxiety.

Last updated: October 20, 2021

Dear Clients,

With recent changes to restrictions on businesses, we have made some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

  • We are currently allowing 1 client per pet appointment to enter the hospital.
  • For everyone's safety, we have social distancing protocols in place and all staff and clients must wear a mask.
  • All exam rooms are disinfected between each appointment.
  • Continue the use of credit cards as the preferred payment method. Cash will be accepted if necessary.
  • If you need to purchase food, please order online or drop by the clinic during regular hours. Shipping is free for online orders over $100 and only $5 for orders over $50.
  • For prescription refills, complete the online refill order form or text 506.455.1700. Ordering online is the fastest and easiest way to obtain a medication refill.
  • 3. CANCELLATION POLICY

    Clients must confirm their appointments 24 hours before their scheduled time slot at the latest. We will cancel appointments of clients who do not confirm and give the appointment to waitlisted patients.

    4. ZERO TOLERANCE AGAINST ABUSE

    We reserve the right to refuse service to clients who verbally, emotionally, or physically harm any of our teammates.

    5. OPERATING HOURS

    We are OPEN with the following hours:
    Monday to Friday: 7:30 am - 6:30 pm
    Saturday to Sunday: CLOSED

    Please note that after 6:00pm, our phone lines will be answered by our triage service, Guardian Vets.

    Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

    - Your dedicated team at Fredericton Animal Hospital