506.455.1700

Virtual Visits

A TRUSTED VET IS JUST A VIDEO CALL AWAY

​Our experienced veterinarians can help you manage pet health issues via video call. Ask the vet any questions or concerns you have about your pet.

A 20-minute online vet visit is similar to an in-person visit: Our pet experts will ask you questions, take a look at your pet, and offer solutions. While we can’t administer medical tests, we can offer pet care advice, prescribe medications, and address your pet health concerns.

Benefits of Video Consultations

  • ​Vet care from anywhere
  • ​No need to travel to the vet hospital
  • ​Speak to a Fredericton Animal Hospital veterinarian
  • ​Quick medication pick up

What We Can See Using Video

  • ​Behavioural issues
  • ​Cough
  • ​Ear infections
  • ​Skin rashes
  • ​Eye discharge
  • ​Diet questions
  • ​Progress Checks
  • ​Weight loss
  • ​Nail injuries
  • ​Minor wounds
  • ​Dental pain/concerns
  • ​Separation anxiety
  • ​Mild Limping
  • ​Cough
  • ​Decreased appetite
  • ​Lethargic
  • ​Palliative care
  • ​Prescription renewal
  • ​Flea and tick medication renewal
  • ​Second opinion
  • ​General veterinary advice

If your pet is experiencing any of the following symptoms, please call us at 506.455.1700 as soon as possible:

  • Lack of response or unconsciousness
  • Seizures
  • Collapse
  • Bleeding that won’t stop
  • Severe trauma or pain
  • Bloated abdomen
  • Inability to urinate
  • Shallow or rapid breathing

How Virtual Visits Work

1. Schedule2. Confirm3. Join4. Meet
Call us at 506.455.1700 to book your video consultation.After booking, you’ll receive an email confirmation with a video link. You’ll need a computer or a smartphone.Five minutes before your appointment time, join the video call to ensure you don’t have any technical difficulties.Our vet will take it from there! Ask the vet any pet questions you have and get medical advice you can trust. Pay at the end of your appointment with a credit card. Any needed prescriptions will be waiting for you at the hospital for pick up.
1. Schedule
Call us at 506.455.1700 to book your video consultation.
2. Confirm
After booking, you’ll receive an email confirmation with a video link. You’ll need a computer or a smartphone.
3. Join
Five minutes before your appointment time, join the video call to ensure you don’t have any technical difficulties.
4. Meet
Our vet will take it from there! Ask the vet any pet questions you have and get medical advice you can trust. Pay at the end of your appointment with a credit card. Any needed prescriptions will be waiting for you at the hospital for pick up.

 

Last updated: October 20, 2021

Dear Clients,

With recent changes to restrictions on businesses, we have made some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

  • We are currently allowing 1 client per pet appointment to enter the hospital.
  • For everyone's safety, we have social distancing protocols in place and all staff and clients must wear a mask.
  • All exam rooms are disinfected between each appointment.
  • Continue the use of credit cards as the preferred payment method. Cash will be accepted if necessary.
  • If you need to purchase food, please order online or drop by the clinic during regular hours. Shipping is free for online orders over $100 and only $5 for orders over $50.
  • For prescription refills, complete the online refill order form or text 506.455.1700. Ordering online is the fastest and easiest way to obtain a medication refill.
  • 3. CANCELLATION POLICY

    Clients must confirm their appointments 24 hours before their scheduled time slot at the latest. We will cancel appointments of clients who do not confirm and give the appointment to waitlisted patients.

    4. ZERO TOLERANCE AGAINST ABUSE

    We reserve the right to refuse service to clients who verbally, emotionally, or physically harm any of our teammates.

    5. OPERATING HOURS

    We are OPEN with the following hours:
    Monday to Friday: 7:30 am - 6:30 pm
    Saturday to Sunday: CLOSED

    Please note that after 6:00pm, our phone lines will be answered by our triage service, Guardian Vets.

    Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

    - Your dedicated team at Fredericton Animal Hospital